Policies and FAQs
Here you'll find everything you'll need to know to plan your stay with us.
If you don’t find your question answered below, please don’t hesitate to get in touch.
We’ll get back to you as soon as we can!
Kitchens are fully stocked with kitchen utensils, dishes, pots and pans.
- 2 bedroom cottages (1-5) have a built in stove top
- 3 bedroom cottage (6) has a full oven
Included in all cottages:
• Dish detergent
• Sponge/dish cloth
• Dish towel
• Bathroom mat
• Liquid hand soap
• Coffee maker
• Enclosed private fire pit
• BBQ (propane provided)
• Fireplace (wood provided)
• Electric heater
• NO TV or WIFI
• Please bring your own bedding and towels
Also include in your rental are the use of our paddle boats, kayaks, canoes and SUP boards.
Well-behaved Dogs are welcome at Turtle Creek.
We may however put a limit on the number of dogs allowed per week for the comfort and safety of all guests.
The following rules must be followed :
- Dogs must play well with others and must not be aggressive towards people or other dogs.
- Dogs can not be left unattended at any time.
- Dogs must be on a leash.
Owners are solely responsible for picking up and cleaning up after their dog at all times.
Reasonable portions of firewood will be supplied at no charge.
Should you require firewood please ask for assistance and wood will be delivered to your cottage.
Outdoor Firepits: Please respect wind conditions before starting a fire.
If we feel conditions are not safe, we will ask that you refrain from having a fire until we feel it is safe to do so.
Indoor Fireplace: Please use fire screen and do not overload the fireplace.
Please use clear garbage bags only.
Your cottage has been supplied with 2 large clear bags. If you should need more, please ask.
Please place all garbage and recycling in garbage box and recycling bins located by the Lodge on Tuesday evening and on the morning of your departure.
We recycle: paper, cardboard, metal cans, plastic, liquor and beer cans
Manitoulin does not offer glass recycling at this time.
No Shoreline fishing near the swimming areas.
You may fish off the docks at the Marina.
Be considerate of other guests and their boats.
Please do not clean fish inside the cottage. There is a fish cleaning station located near the boathouse. Please clean up the fish cleaning station after each use.
We offer a full refund 60 days prior to your arrival. Under certain circumstances we may offer a full refund after the 60 days as long as the cottage can be rebooked. Please try and give as much notice as possible to avoid losing your deposit.
Please note: We operate on a septic system. DO NOT dispose any of the following in the sink or in the toilet:
GREASE, CIGARETTE BUTTS, DENTAL FLOSS, CHEMICALS, DIAPERS, WIPES OR ANY SANITARY ITEMS.
Consider your neighbour:
Please keep excessive noise to a minimum.
Our thanks to you.
We notice and appreciate your courtesy in using our equipment and cottage with respect.
Enjoy your stay!